xPression Enterprise Edition
Intelligent Multichannel Customer Communications
EMC Document Sciences xPression Enterprise Edition: Automates the generation of highly customized and personalized multichannel customer communications.
With xPression, you can replace multiple document generation systems to reduce costs, streamline processes, and improve customer experience.
Highly Flexible
Consolidate multiple single purpose and disparate systems onto a single flexible platform for all types of vital business communications.
Unparalleled Performance
Automate the generation of millions of documents per hour, while supporting thousands of concurrent users, to increase operational efficiency, reduce costs, and ensure accuracy.
Multiple Use Cases
Leverage familiar tools from Microsoft and Adobe to generate personalized and customized correspondence, contracts, statements, and marketing materials on-demand, interactively, and in high-volume batch.
Industry Standards
Use industry standards such as Java, XML and Web Services to integrate with various operating systems, application servers, databases, and other existing enterprise systems.
Details
Organizations operate under tremendous competitive pressures to improve the customer experience while cutting costs and increasing efficiency. EMC Document Sciences xPression Enterprise Edition helps companies face these challenges with a multichannel platform to quickly produce highly personalized and cost-effective customer communications on demand, interactively, and in high-volume batch for delivery via print, e-mail, web, and mobile text messaging.
xPression provides organizations with the ability to build profitable relationships by generating multichannel communications based on each customer’s preference, while it ensures the use of consistent, relevant, and approved content by combining variable data with digital assets through powerful document assembly logic. Leveraging familiar authoring tools from Microsoft and Adobe, xPression generates communications in a variety of ways to best suit the varying business situations such as high-volume batch printing, responding to real time requests, and generating communications as part of the organization’s business process management infrastructure.
Built on a service-oriented architecture, xPression generates a wide variety of customer communications including correspondence, proposals, contracts, policies, statements, and marketing materials from a single robust system.
Modules
Learn more about how EMC Document Sciences xPression Enterprise Edition creates highly customized multichannel customer communications.
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EMC Document Sciences Interactive Document Development Kit
Rapidly integrate xPression's rules-based assembly, interactive editing and document output capabilities with the Interactive Document Development Kit. -
EMC Document Sciences xDesign
Create highly customized regulated documents with speed and accuracy using a familiar Microsoft Word environment. -
EMC Document Sciences xPressContracts for Group Benefits
Easily create, negotiate, manage, and approve healthcare group benefits contracts in a collaborative, Web-based editing environment. -
EMC Document Sciences xPressDerivatives
Dramatically improve the OTC derivatives documentation process using Microsoft Word as the tool for business users. -
EMC Document Sciences xPressForms
Simplify and automate the generation and management of Property and Casualty insurance forms using Web-based tool with Document Sciences xPressForms -
EMC Document Sciences xPresso
Create customized correspondence, proposals, invoices, and billing statements by adding variable content to Microsoft Word, Adobe InDesign or Dreamweaver. -
EMC Document Sciences xResponse
Interactively personalize correspondence in a Web-based Microsoft Word environment, providing a controlled editing tool for business users. -
EMC Document Sciences xRevise
Streamline contract creation, negotiation and approval, deliver contracts through multiple channels, and reduce risk with EMC Document Sciences xRevise.
Related Offerings
Produkte
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Documentum xCP
Accelerate development of intelligent case management applications and automate business processes to improve efficiency and compliance.
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Document Sciences xPression Documentum Edition
Automates the creation and multichannel delivery of highly personalized and customized correspondence from within your Documentum environment.
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xTest
Automate testing processes throughout a document’s lifecycle, from creation to output validation and regression testing.
Lösungen
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Constituent Communications
Efficiently creates, tracks, manages, and distributes personalized and accurate outbound communications across physical and electronic channels.
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Grants Management
Increase responsiveness, visibility, collaboration, and accountability across the entire grant process.
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Health Insurance Document Generation
Automate creation, archiving, and retention of your health insurance documents to process information more efficiently.
Resources
White Papers
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Architecture Overview
xPression’s Service-Oriented Architecture for Customer Communications Management -
Enterprise Integration
Integrating xPression content-intensive solutions
Kundenprofile
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Western & Southern Financial Group
Learn how a unified customer communications platform drives efficiencies and responsiveness -
Independence Blue Cross
Learn how IBC published its member information on-line with a more efficient, flexible process
Lösungsübersichten
Leitfäden
- A 15-Minute Guide to Best Practices in Multichannel Correspondence Management
- A 15-Minute Guide to Reducing Time, Cost, and Risk Through Electronic Contract Management
- A 15-Minute Guide to Elevating Customer Experience through Statements
Mehr
News
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November 1, 2011
EMC OnDemand Brings Captiva, Document Sciences and Documentum to the Hybrid Cloud -
October 14, 2011
Independent Research Firm Cites EMC Document Sciences as a Leader in Customer Communications ManagementForrester Research Inc. has positioned EMC Document Sciences xPression software as a Leader in its September 2011 report, "The Forrester Wave™: Document Output for Customer Communications Management (DOCCM), Q3 2011. -
July 5, 2011
EMC Wins 2011 RAVE Award for Document CreationEMC Document Sciences xPression is recognized by customers for reducing operating costs, streamlining business processes, and improving the customer experience.
Learning & Events
On-Demand Events abrufen
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Recorded Webcast
Solving the Summary of Benefits & Coverage Challenge -
Recorded Webcast
Customer Communications in the Cloud -
Recorded Webcast
Best Practices for xPression Upgrades -
Recorded Webcast
What's New in xPression 4.1
Kommende Veranstaltungen
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May 15-17, 2012
ACORD LOMA Insurance Systems Forum -
May 21-24, 2012
Momentum at EMC World 2012 -
June 5, 2012
IASA Chief Information/Technology Officer Roundtable
